There are tons of factors and aspects that require your attention, especially when you have got a flight to catch. Taking care only of your trip will not make you fully prepared. You will have to take into consideration the information about your arrival and departure terminal. In addition, you will have to have the credentials to your airline’s nearest office in case you require any further assistance. But the question is, how will you get access to all the said details so soon? Since your date of departure is just around the corner, it’s best that you find the credentials to connect with the Turkish Airlines Mexico Office and leave the rest up to the office’s representatives. They will handle everything for you, whether you need to know the airline’s travel rules, have questions about their in-flight entertainment options, want to be able to navigate your departures terminal without any chaos, need help packing your luggage, or a lot more, everything will be easily accessible.
So, what are you waiting for? Just read onto the following sections and have the office’s address details, contact number, email address, information about their operational hours, and the services they offer. In such a manner, you will be able to get the most out of your booked trip. Let’s get ahead!
Details of Turkish Airlines Mexico Office
Address: Ave. Paseo de la Reforma 250, Torre B, Piso 26, Col. Juarez, Deleg. Cuahutémoc. Ciudad de Mexico. C.P. 06600, Mexico City, Mexico
Working Hours: Weekdays: 09:00 – 12.00 / 14:00 – 16:00
Telephone Number: +52 55 5520 2411
E-mail: mexticketsales@thy.com
Airport Name: Mexico City International Airport
Airport Address: Av. Capitán Carlos León S/N, Peñón de los Baños, Venustiano Carranza, 15620 Ciudad de México, CDMX, Mexico
Contact Number: +525524822400
Map:
Turkish Airlines Head Office Info
Address: Turkish Airlines General Management Building, Ataturk Airport, 34149 Yesilkoy, Istanbul, Turkey.
Contact Number: +90 212 463 63 63
Fax: +90 212 465 21 21
Email: customer@thy.com
Official Website: https://www.turkishairlines.com
Plane / Aircraft Types
- Airbus A340-300
- Airbus A330-300
- Airbus A330-200
- Airbus A321-200
- Airbus A320-200
- Airbus A319-132/100
- Boeing B737-800
- Boeing B737-700
- A310 CARGO
- A330-200F CARGO
- Boeing 777-300ER
- Boeing B737-900 ER
- Embraer E195
The Turkish Airlines Customer Care handles the following inquiries:
| Valet Parking | Visa on Arrival | In-Flight Entertainment |
| Flight Wifi | Airport Wifi | Airport Facilities |
| Delayed Flights | Economy Class | Miles |
| Flight/Visa Info | Airport Lounges | Missing Luggage |
| Business Class | Immigration Services | In-Flight Meals |
| Duty-Free Allowance | Airport Transfers | Meet and Greet |
| Baggage Allowance | Visa Services | Airport Lounges |
| Flight Ticket Cancellation | Ok to Board | Flight Ticket Booking |
The Turkish Airlines Mexico Office is the passenger’s place of assistance. The office is staffed with trained professionals who are waiting to serve your flying-related requirements. So, just throw out the questions in your mind, clear your doubts, and get yourself flight-ready. Rest assured, regardless of the method you choose to connect with your airline, they will provide you with prompt assistance.
Frequently Asked Questions:
The Mexico City office is located at Ave. Paseo de la Reforma 250, Torre B, Piso 26, Col. Juárez, Deleg. Cuauhtémoc, Ciudad de México, C.P. 06600. Visit during weekday working hours for quick assistance.
You can book a ticket through the official Turkish Airlines website, mobile app, or by calling +52 55 5520 2411 during office hours. You can also visit the Mexico City office directly to complete your reservation.
Turkish Airlines flies to Mexico City and connects passengers to its extensive global network via Istanbul. You can get more details about the schedules and routes on the website or through the office.
Yes, but it largely depends on the type of ticket you have purchased. Flexible and business class tickets offer free seat selection, while economy fares may lead to a fee.
Turkish Airlines operates from Terminal 1 at Mexico City International Airport. All the departure formalities, such as check-in, baggage submission, screening, etc., take place at this terminal.
Extra baggage fees on Turkish Airlines vary based on your route, fare type, and the weight of additional bags. Typically, it ranges from $45 to $200+ per bag. However, you can purchase extra allowance online at a much cheaper rate.
Yes, Turkish Airlines provides 24-hour customer service at +1 800-874-8875 (U.S.). Check out the airline’s website for country-wise helpline numbers.
Free cancellation with a full refund applies when you cancel within 24 hours of booking, provided your departure is at least 7 days away. Outside this window, cancellation fees apply based on your fare type and conditions.
+52 55 5520 2411 is the direct number for the Mexico City office. Call during weekday working hours, and the team will assist you with bookings, flight changes, and other travel-related concerns.
The office is open on weekdays with two shifts, from 09:00 to 12:00 in the morning and 14:00 to 16:00. The office remains closed on weekends, so planning your visit or call on a weekday is essential.
Turkish Airlines Offices Other Locations
- Turkish Airlines Medina Office in Saudi Arabia
- Turkish Airlines Sabhā Office in Libya
- Turkish Airlines Durban Office in South Africa
- Turkish Airlines Tripoli Sales Office in Libya
- Turkish Airlines Sivas Office in Turkey
- Turkish Airlines Bandırma Office in Turkey
- Turkish Airlines Athens Sales Office in Greece
- Turkish Airlines Mombasa Office in Kenya
- Turkish Airlines Hannover Sales Office in Germany
- Turkish Airlines Lefkosa Sales Office in Cyprus
- Turkish Airlines Kahramanmaraş Office in Turkey
- Turkish Airlines Algiers Office in Algeria
- Turkish Airlines Muscat Sales Office in Oman
- Turkish Airlines Stockholm Office in Sweden
- Turkish Airlines Bamako Office in Mali
- Turkish Airlines Sydney Sales Office in Australia
- Turkish Airlines Amsterdam Sales Office in Netherlands
- Turkish Airlines Yangon Office in Myanmar
- Turkish Airlines Helsinki Office in Finland
- Turkish Airlines Bergamo Office in Italy
- Turkish Airlines Shiraz Office in Iran
- Turkish Airlines Podgorica Office in Montenegro
- Turkish Airlines Salzburg Sales Office in Austria
- Turkish Airlines Málaga Office in Spain
- Turkish Airlines Istanbul Sales Office in Turkey
- Turkish Airlines Afyonkarahisar Office in Turkey
- Turkish Airlines Sofia Office in Bulgaria
- Turkish Airlines Douala Sales Office in Cameroon
- Turkish Airlines Ljubljana Sales Office in Slovenia
- Turkish Airlines Rize Office in Turkey