Turkish Airlines Caracas Office in Venezuela

  •   Av. Intercomunal Aeropuerto Internacional de Maiquetia Terminal Internacional, Sotano 1 Oficina: 08.02.01-5.15 Caracas, Venezuela
  •   +58 212 355 2435 / 2073
  •   8:00 am - 5:00 pm (Mon - Fri)
  •   infocaracas@thy.com / ccsbag@thy.com
Caracas, Venezuela

The Turkish Airlines Caracas Office in Venezuela serves as a vital connection between the airline and its passengers, offering in-person assistance for all travel-related needs. Whether you are booking a ticket or planning your entire trip, the office is equipped to help. For travelers heading abroad, the staff can share crucial information on visa requirements and other travel protocols. 

If you are preparing for a flight, you can inquire about luggage policies, entertainment on board, seating arrangements, fare conditions, and more. The friendly team is ready to walk you through all the necessary steps. Furthermore, they provide the latest updates on flight timings and any travel advisories you should be aware of.

Details of Turkish Airlines Caracas Office

Address: Av. Intercomunal Aeropuerto Internacional de Maiquetia Terminal Internacional, Sotano 1 Oficina: 08.02.01-5.15 Caracas, Venezuela

Contact Number: +58 212 355 2435 / 2073

Working Hours: 

Monday: 5:30 PM – 12:30 AM

Tuesday: 7:00 PM – 2:00 AM

Wednesday: 2:00 PM – 9:00 PM

Thursday: 5:30 PM – 12:30 AM

Friday: 2:00 PM – 9:00 PM

Saturday: 7:00 PM – 2:00 AM

Sunday: 12:00 PM – 7:00 PM

Email: infocaracas@thy.com / ccsbag@thy.com

Airport Name: Caracas International Airport ‘Oscar Machado Zuloaga’

Airport Address: 75QM+84Q, Charallave 1210, Miranda, Venezuela

Contact Number: +582123146393

Map:

Turkish Airlines Head Office Information

Address: Turkish Airlines General Management Building, Ataturk Airport, 34149 Yesilkoy, Istanbul, Turkey.

Contact Number: +90 212 463 63 63

Fax: +90 212 465 21 21

Email: customer@thy.com

Official Websitehttps://www.turkishairlines.com

Plane / Aircraft Types

  • Airbus A340-300
  • Airbus A330-300
  • Airbus A330-200
  • Airbus A321-200
  • Airbus A320-200
  • Airbus A319-132/100
  • Boeing B737-800
  • Boeing B737-700
  • A310 CARGO
  • A330-200F CARGO
  • Boeing 777-300ER
  • Boeing B737-900 ER
  • Embraer E195

The Turkish Airlines Customer Care handles the following inquiries:

Valet ParkingVisa on ArrivalIn-Flight Entertainment
Flight WifiAirport WifiAirport Facilities
Delayed FlightsEconomy ClassMiles
Flight/Visa InfoAirport LoungesMissing Luggage
Business ClassImmigration ServicesIn-Flight Meals
Duty-Free AllowanceAirport TransfersMeet and Greet
Baggage AllowanceVisa ServicesAirport Lounges
Flight Ticket CancellationOk to BoardFlight Ticket Booking

Think of the Turkish Airlines Caracas Office in Venezuela as your own travel caretaker. This office is prepared to manage every aspect of your journey, guaranteeing a smooth experience from beginning to end.

People May Also Ask!

Is there an office of Turkish Airlines in Caracas city of Venezuela?

Currently, Turkish Airlines does not have an office in Caracas, Venezuela. For assistance, it’s best to contact their customer service online or via phone.

Does Turkish Airlines offer WiFi on their flights?

Yes, Turkish Airlines offers WiFi on select flights, allowing passengers to stay connected while flying.

Does Turkish Airlines also have an Unaccompanied Minor travel program?

Yes, Turkish Airlines provides a service for unaccompanied minors, ensuring they are taken care of from departure until arrival at their destination.

How do I use travel credits for booking my Turkish Airlines flight?

To use travel credits for booking a Turkish Airlines flight, contact their customer service or manage your booking online, where you can apply your credits.

Where is the Turkish Airlines Caracas office in Venezuela?

The Turkish Airlines help center in Caracas is located at Av. Intercomunal Aeropuerto Internacional de Maiquetía, Terminal Internacional, Sótano 1, Oficina 08.02.01-5.15. Contact the staff for travel help and guidance.

Is Turkish Airlines flying to Venezuela?

Yes, Turkish Airlines operates flights connecting Caracas to its wide global network via Istanbul. Check the website for current schedules, available routes, and fare options for your preferred travel dates.

What are the working hours of the Turkish Airlines office in Caracas?

The airline office is open at varying hours throughout the week. On Monday, Wednesday, Friday, and Saturday, it is open from 08:00 to 16:00. On Tuesday, Thursday, and Sunday, the hours are 05:00 to 13:00.

Can I contact the Turkish Airlines Venezuela office via email?

Yes, you can reach the Caracas office team by emailing infocaracas@thy.com. Include your booking reference and contact details in your message so the team can respond to you without any unnecessary delays.

What Turkish Airlines services are addressed at the Caracas office?

The team handles a broad range of requests, including flight bookings, ticket amendments, cancellations, baggage concerns, name corrections, and special assistance arrangements for passengers based in Venezuela.

Can I get a refund processed through the Caracas office?

Yes, submit your refund request directly at the office. The team will walk you through the conditions attached to your fare and give you a clear timeline for processing.

How early should I arrive at Simon Bolivar International Airport for a Turkish Airlines flight?

Arriving at least 3 hours before your scheduled international departure is strongly recommended. This gives you enough time for check-in, baggage drop, and clearing security without any last-minute complications.

Can I upgrade my seat through the Caracas office?

Yes, you can contact the office staff for cabin upgrade requests. Keep in mind that the approval depends on your fare type, seat availability, and how close you are to your departure date.

Does Turkish Airlines charge for extra baggage?

Yes, the airline charges around 80 USD for an economy ticket to carry baggage over the standard allowance. It is better to purchase additional baggage online at a cheaper rate.

Can I book a ticket for another person at the office?

Yes, you can book a Turkish Airlines ticket for another person at the office. Providing the passenger’s full name from their passport, along with other travel information, will make the process faster and much easier.

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