Connect with the Thai Airways New York office to get immediate help with flight bookings and airline services. If you need assistance with special services or would like to request cancellation, please contact the team as soon as possible. Wheelchair and mobility assistance must be requested at the time of booking or at least 48 hours before departure. Ticket changes and cancellations may incur fees, so the earlier you contact the team, the lower the fee may be. Check out the page for contact numbers and address details.
Details of Thai Airways New York Office
Address: John F. Kennedy International Airport, Queens, New York- 11430, United States
Contact Number: 18001021225
Email: Monday-Sunday: 24Hrs
Working Hours: Monday-Sunday: 24Hrs
Airport Name: John F. Kennedy International Airport
Airport Address: Queens, NY 11430, United States
Airport Contact Number: +17182444444
Map:
Information of Thai Airways Head Office
Address: Thai Airways International Public Company Limited, 89 Vibhavadi Rangsit Road Bangkok 10900, Thailand
Contact Number: (66) 2545-1000
Email: contact@service.thaiairways.com
Official Website: www.thaiairways.com
Plane / Aircraft Types
- Airbus A330-300
- Airbus A350-900
- Boeing 777-300
- Airbus A380-800
- Boeing 777-300ER
- Boeing 737-400
- Boeing 787-8
- Boeing 747-400
- Boeing 787-9
- Boeing 777-200
- Boeing 777-200ER
The Thai Airways Customer Care handles the following inquiries:
| Flight Information | Airport Facilities | Visa on Arrival |
| Unaccompanied Minor | Delayed Flights | Thai Airways Mobile App |
| Flight Ticket Booking | In-Flight Wifi | Airport Transfers |
| Self Service Kiosk Check-in | Thai Airways Codeshare | In-Flight Duty Free |
| Duty Free Allowance | Immigration Services | Receipts and Refunds |
| Flight Ticket Cancellation | Thai Airways Duty Free | Royal Orchid Plus |
| In-Flight Meals | Thai Airways Lounges | Royal Orchid Holidays |
The Thai Airways office in New York can assist you with all airline services and travel requests. However, acting quickly and being proactive can help you avoid delays and get faster assistance. And now that you have the required contact details, you can connect with the team as quickly as possible.
Frequently Asked Questions:
Yes, Thai Airways operates an office in New York. Travelers can visit the help center for immediate assistance with travel requests, airline services, and complicated procedures.
You can cancel your ticket through the “Manage Booking” page on the Thai Airways website or by contacting their call center. Most tickets have cancellation charges that increase as departure approaches.
Only certain ticket types qualify for a refund. Cheaper Economy fares are often non-refundable, but you may still get a refund for airport taxes.
You can change your flight date through the website or by calling customer service. A change fee usually applies, and the new fare may also be higher.
Thai Airways allows only minor spelling corrections. Major name changes are generally not permitted and may require canceling and rebooking.
Online check-in usually opens from 24 hours to 1 hour before departure. It is recommended to check in early to select your preferred seat. This way, you can avoid long queues at the airport counter.
Economy Class passengers normally get 30 kg of checked baggage on international routes. Business Class passengers receive 40 kg. Travelers can request additional baggage at extra cost by contacting the office staff.
You can request an upgrade through the website, app, or at the airport check-in desk. Upgrades are subject to availability and payment.
Yes, you can request vegetarian, halal, diabetic, or children’s meals. It is best to make the request at least 24 hours before your flight.
You can request wheelchair service or special assistance while booking or later through “Manage Booking.” It is recommended to inform them at least 48 hours in advance.
Thai Airways Offices Other Locations
- Thai Airways Los Angeles Sales Office in United States
- Thai Airways Shanghai Sales Office in China
- Thai Airways Rome Office in Italy
- Thai Airways Bengaluru Sales Office in India
- Thai Airways Varanasi Sales Office in India
- Thai Airways Karachi Office in Pakistan
- Thai Airways Christchurch Sales Office in New Zealand
- Thai Airways Chennai Office in India
- Thai Airways Mae Hong Son Sales Office in Thailand
- Thai Airways Siem Reap Office in Cambodia
- Thai Airways Phitsanulok Sales Office in Thailand
- Thai Airways Chittagong Office in Bangladesh
- Thai Airways Cairo Sales Office in Egypt
- Thai Airways Sendai Sales Office in Japan
- Thai Airways Kota Kinabalu Office in Malaysia
- Thai Airways London Sales Office in United Kingdom
- Thai Airways Phnom Penh Office in Cambodia
- Thai Airways Changsha Office in China
- Thai Airways Frankfurt Sales Office in Germany
- Thai Airways Manila Sales Office in Philippines
- Thai Airways Jeddah Office in Saudi Arabia
- Thai Airways Trang Office in Thailand
- Thai Airways Madrid Sales Office in Spain
- Thai Airways Ho Chi Minh Sales Office in Vietnam
- Thai Airways Phrae Sales Office in Thailand
- Thai Airways Seattle Office in United States
- Thai Airways Oslo Office in Norway
- Thai Airways Phitsanulok Office in Thailand
- Thai Airways Beijing Office in China
- Thai Airways Copenhagen Sales Office in Denmark
