The Japan Airlines Toronto Office operates from Toronto, Canada, offering accessible and dependable customer service.
Japan Airlines Toronto Office Contact Number: +1-800-JAL-FONE (1-800-525-3663*) (Japanese / English Language) / +1-310-607-4160 (Outside the US / Canada, Charges apply)
Email: jal_ask@jal.com
Working Hours: 9:00 am – 7:00 pm (Monday – Friday, Pacific Time)
Japan Airlines Toronto Airport Office Information
Japan Airlines functions out of Terminal 1 at Toronto Pearson International Airport, offering direct access to staff for quick help and solutions.
Airport Code: YYZ
Airport Address: 6301 Silver Dart Dr, Mississauga, ON L5P 1B2, Canada
Airport Contact Number: +14162477678
Map:
Japan Airlines Head Office Details
Japan Airlines Headquarters, located at Nomura Real Estate Bldg, 2-4-11 Higashi-Shinagawa, Shinagawa-ku, Tokyo, Japan, acts as the central point for handling escalated requests, complex queries, and customer complaints.
Head Office Contact Number: +81 3 54605747
Corporate Office Email Address: jal_priority@ask.jal.co.jp
HQ Office Hours: 7:00 am – 8:00 pm daily (Japan Time, GMT+9)
Official Website: https://www.jal.co.jp/
Japan Airlines Provides a Variety of Planes and Aircraft
The fleet comprises a range of modern aircraft that support Japan Airlines flights across multiple international routes, including:
- Airbus A300
- Airbus A300-600
- Airbus A350 XWB
- Airbus A350-900
- Airbus A350-1000
- Boeing 737
- Boeing 737-400
- Boeing 737-800
- Boeing 747
- Boeing 747-100
- Boeing 747-200
- Boeing 747-300
- Boeing 747-400
- McDonnell Douglas DC-10
- McDonnell Douglas DC-10-40
- Boeing 767
- Boeing 767-200
- Boeing 767-300
- Boeing 777
- Boeing 777-200
- Boeing 777-300
- Boeing 777-300ER
- Boeing 787 Dreamliner
- Boeing 787-8 Dreamliner
- Boeing 787-9 Dreamliner
- Convair CV-880
- Convair CV-880
- Douglas DC-8
- Douglas DC-8-30
- Douglas DC-8-50
- Douglas DC-8-60/70
- McDonnell Douglas MD-11
- McDonnell Douglas MD-11
- McDonnell Douglas MD-80
- McDonnell Douglas MD-81
- McDonnell Douglas MD-87
- McDonnell Douglas MD-90
- McDonnell Douglas MD-90
Japan Airlines Toronto Office Customer Care Manages the Below Queries
To ensure a smoother journey, passengers can contact the Japan Airlines Office in Toronto for a range of travel-related services.
| Immigration Services | Seats Enquiries and Selection | In-Flight Entertainment |
| Flight Ticket Booking | Corporate Rewards Program | Airport Facilities |
| Flight Ticket Rescheduling | JAL Lounges | Transit Information |
| Flight/Visa Info | JAL Mobile App | Missing Luggage |
| JAL Duty Free | Immigration Services | Animals and Pets |
| JAL Codeshare | Airport Facilities | Meet and Greet |
| Baggage Allowance | Receipts and Refunds | Oneworld® Codeshare |
| Flight Ticket Cancellation | Travel Insurance | JAL Mileage Bank |
Japan Airlines Offices Other Locations
- Japan Airlines Gold Coast Office in Australia
- Japan Airlines Boston Office in United States
- Japan Airlines Dhaka Office in Bangladesh
- Japan Airlines Helsinki Office in Finland
- Japan Airlines Vienna Office in Austria
- Japan Airlines Los Angeles Office in United States
- Japan Airlines Ōzora Office in Japan
- Japan Airlines Guangzhou Office in China
- Japan Airlines Vientiane Office in Laos
- Japan Airlines Headquarters — Tokyo Corporate Office Whereabouts
- Japan Airlines Misawa Office in Japan
- Japan Airlines Bangkok Office in Thailand
- Japan Airlines Manila Office in Philippines
- Japan Airlines Delhi Office in India
- Japan Airlines Tokyo Office in Japan
- Japan Airlines Kumamoto Office in Japan
- Japan Airlines Doha Office in Qatar
- Japan Airlines London Office in United Kingdom
- Japan Airlines Melbourne Office in Australia
- Japan Airlines Bangalore Office in India
- Japan Airlines Matsuyama Office in Japan
- Japan Airlines Dalian Office in China
- Japan Airlines Phnom Penh Office in Cambodia
- Japan Airlines Seattle Office in Washington State, United States
- Japan Airlines Tokunoshima Office in Japan
- Japan Airlines Dubai Office in United Arab Emirates
- Japan Airlines Beijing Office in China
- Japan Airlines Ōita Office in Japan
- Japan Airlines Sapporo Office in Japan
- Japan Airlines Nagasaki Office in Japan
One thought on “Japan Airlines Toronto Office in Canada”
Dear Japan Airlines Customer Service,
I am writing regarding my Japan Airlines ticket, which I purchased for travel from Canada to the United States via Japan. Unfortunately, I was unable to take this flight due to my U.S. visa application being denied.
Flight Details:
Passenger Name: Bingxin Wang
Booking Reference / Ticket Number:6JFEXK
Original Flight Date: April 29,2025
Route: Departure City: Toronto – Transit City (US- Japan)– Destination City: Shanghai
Please see attached
Due to the visa refusal, I could not board the flight, and I kindly request a refund for this ticket. Please let me know the next steps, including any documentation you require to process this request.
I would appreciate a confirmation of receipt of this email and a timeline for the refund process.
Thank you very much for your assistance. I look forward to your reply.