The Japan Airlines Hong Kong Office operates from Unit 1911, 19th Floor, Miramar Tower, 132 Nathan Road, Tsim Sha Tsui, Kowloon, Hong Kong S.A.R., P.R. of CHINA, offering accessible and dependable customer service.
Japan Airlines Hong Kong Office Contact Number: 800-90-5853 (Japanese Language) / +852-3919-1111 (English / Chinese Language) / +81-6-7633-4129 (International Call Charges Apply / Japanese)
Email: jal_priority@ask.jal.co.jp
Working Hours: 8:00 am – 8:00 pm (daily)
Japan Airlines Hong Kong Airport Office Information
Japan Airlines functions out of Terminal 1 at Hong Kong International Airport, offering direct access to staff for quick help and solutions.
Airport Code: HKG
Airport Address: 1 Sky Plaza Rd, Chek Lap Kok, Hong Kong
Airport Contact Number: +85221818888
Map:
Japan Airlines Head Office Details
Japan Airlines Headquarters, located at Nomura Real Estate Bldg, 2-4-11 Higashi-Shinagawa, Shinagawa-ku, Tokyo, Japan, acts as the central point for handling escalated requests, complex queries, and customer complaints.
Head Office Contact Number: +81 3 54605747
Corporate Office Email Address: jal_priority@ask.jal.co.jp
HQ Office Hours: 7:00 am – 8:00 pm daily (Japan Time, GMT+9)
Official Website: https://www.jal.co.jp/
Japan Airlines Provides a Variety of Planes and Aircraft
The fleet comprises a range of modern aircraft that support Japan Airlines flights across multiple international routes, including:
- Airbus A300
- Airbus A300-600
- Airbus A350 XWB
- Airbus A350-900
- Airbus A350-1000
- Boeing 737
- Boeing 737-400
- Boeing 737-800
- Boeing 747
- Boeing 747-100
- Boeing 747-200
- Boeing 747-300
- Boeing 747-400
- McDonnell Douglas DC-10
- McDonnell Douglas DC-10-40
- Boeing 767
- Boeing 767-200
- Boeing 767-300
- Boeing 777
- Boeing 777-200
- Boeing 777-300
- Boeing 777-300ER
- Boeing 787 Dreamliner
- Boeing 787-8 Dreamliner
- Boeing 787-9 Dreamliner
- Convair CV-880
- Convair CV-880
- Douglas DC-8
- Douglas DC-8-30
- Douglas DC-8-50
- Douglas DC-8-60/70
- McDonnell Douglas MD-11
- McDonnell Douglas MD-11
- McDonnell Douglas MD-80
- McDonnell Douglas MD-81
- McDonnell Douglas MD-87
- McDonnell Douglas MD-90
- McDonnell Douglas MD-90
Japan Airlines Hong Kong Office Customer Care Manages the Below Queries
To ensure a smoother journey, passengers can contact the Japan Airlines Office in Hong Kong for a range of travel-related services.
| Immigration Services | Seats Enquiries and Selection | In-Flight Entertainment |
| Flight Ticket Booking | Corporate Rewards Program | Airport Facilities |
| Flight Ticket Rescheduling | JAL Lounges | Transit Information |
| Flight/Visa Info | JAL Mobile App | Missing Luggage |
| JAL Duty Free | Immigration Services | Animals and Pets |
| JAL Codeshare | Airport Facilities | Meet and Greet |
| Baggage Allowance | Receipts and Refunds | Oneworld® Codeshare |
| Flight Ticket Cancellation | Travel Insurance | JAL Mileage Bank |
Japan Airlines Offices Other Locations
- Japan Airlines Chicago Office in United States
- Japan Airlines Kitakyushu Office in Japan
- Japan Airlines Bengaluru Office in India
- Japan Airlines London Office in United Kingdom
- Japan Airlines Barcelona Office in Spain
- Japan Airlines Vientiane Office in Laos
- Japan Airlines Akita Office in Japan
- Japan Airlines Ōita Office in Japan
- Japan Airlines Helsinki Office in Finland
- Japan Airlines Frankfurt Office in Germany
- Japan Airlines New York City Office in United States
- Japan Airlines Obihiro Office in Japan
- Japan Airlines Tokyo Office in Japan
- Japan Airlines Headquarters — Tokyo Corporate Office Whereabouts
- Japan Airlines Hanoi Office in Vietnam
- Japan Airlines Dallas Office in United States
- Japan Airlines Naha Office in Japan
- Japan Airlines Manila Office in Philippines
- Japan Airlines Dublin Office in Ireland
- Japan Airlines Oslo Office in Norway
- Japan Airlines Amami Ōshima Office in Japan
- Japan Airlines Dubai Office in United Arab Emirates
- Japan Airlines Beijing Office in China
- Japan Airlines San Francisco Office in United States
- Japan Airlines Takamatsu Office in Japan
- Japan Airlines Paris Office in France
- Japan Airlines Tokushima Office in Japan
- Japan Airlines Lisbon Office in Portugal
- Japan Airlines Osaka Office in Japan
- Japan Airlines Wellington Office in New Zealand