The Air China Frankfurt Office operates from Level 16, No.1 Queen Street Auckland, New Zealand P.O. Box 105658 Auckland Central, NZ, offering accessible and dependable customer service.
Contact Number: +64-9-379 7696
Email: aklapca@air-china.co.nz
Working Hours: Everyday- 24 Hrs
Air China Frankfurt Airport Office Information
Air China functions out of Terminal 1, Hall C at Frankfurt Airport, offering direct access to staff for quick help and solutions.
| Airport Code | FRA |
| Airport Address | 60547 Frankfurt, Germany |
| Airport Contact Number | +4918063724636 |
| Airport Working Hours | Everyday- 24 Hrs |
Map:
Air China Corporate Office: Everything You Need to Know Before You Fly
Air China Headquarters, located at No. 30, Tianzhu Road, Tianzhu Airport Economic Development Zone (Tianzhu Airport Industrial Zone), Shunyi District, Beijing 101312, China (中国北京市顺义区天竹机场经济开发区（天竹机场工业区）天竹路30号，邮编：101312), acts as the central point for handling escalated requests, complex queries, and customer complaints.
| Air China Corporate HQ Phone Number | 4008 100 999 /+86 10 6146 1049 |
| Corporate Office Opening Hours | Monday-Sunday: 9am-6pm |
| Air China Main Office Email Address | customer_relations@airchina.com |
| Headquarters Official Website | www.airchina.com.cn |
Understanding Air China Fleet Operating Various Routes
The fleet comprises a range of modern aircraft that support Air China flights across multiple international routes, including:
| Airbus A319-100 | Boeing 737-800 |
| Airbus A320-200 (Deliveries from 2014) | Boeing 747-400 |
| Airbus A320neo (Deliveries until 2020) | Boeing 747-8I |
| Airbus A321-200 | Boeing 777-200 |
| Airbus A330-200 | Boeing 777-300ER |
| Airbus A330-300 | Boeing 787-9 (Deliveries from May 2016) |
| Airbus A350-900 | Comac C919 (to be announced) |
| Boeing 737-700 |
Travel Services Available Through the Air China Frankfurt Office in Germany
To ensure a smoother journey, passengers can contact the Air China Office in Frankfurt for a range of travel-related services.
| Unaccompanied Minor | Flight Ticket Booking | Baggage Allowance |
| Air China Holidays | Flight Ticket Cancellation | Duty Free Allowance |
| Air China Duty Free | Flight Ticket Rescheduling | Self Service Kiosk Check-in |
| Air China Lounges | Web / Online Check-in | Concierge Services |
| Air China Mobile App | Airport Counter Check-in | Airport Transportation |
| Air China Codeshare | In-Flight Meals | Animals and Pets |
Air China Offices Other Locations
- Air China Shantou Office in China
- Air China Changsha Office in China
- Air China Paris Office in France
- Air China Yanji Office in China
- Air China Stockholm Sales Office in Sweden
- Air China Yuncheng Office in China
- Air China Zürich Office in Switzerland
- Air China Honolulu Office in United States
- Air China Shiquanhe Office in China
- Air China Qiqihar Office in China
- Air China Ho Chi Minh Office in Vietnam
- Air China Nagoya Office in Japan
- Air China Fuzhou Office in China
- Air China Bayannur Office in China
- Air China Bucharest Office in Romania
- Air China Jakarta Sales Office in Indonesia
- Air China Dubai Office in UAE
- Air China Luzhou Office in China
- Air China Shizuoka Office in Japan
- Air China Panama Office
- Air China Jingdezhen Office in China
- Air China Mianyang Office in China
- Air China London Office in United Kingdom
- Air China Ganzhou Office in China
- Air China Phuket Office in Thailand
- Air China Busan Office in South Korea
- Air China Geneva Office in Switzerland
- Air China Sapporo Sales Office in Japan
- Air China Mudanjiang Office in China
- Air China Jakarta Office in Indonesia