Turkish Airlines Zagreb Sales Office in Croatia

  •   Slavonska avenija 6, 5th floor, 10000, Zagreb, Croatia
  •    +385 1 4921 854 , +385 20 773 960 / Call center: +385 1 777 6570
  •   Monday-Friday 09:00-17:00. / Closed at weekend and public holidays.
  •   zagsales@thy.com
Zagreb, Croatia

Contact the Turkish Airlines Sales Office in Zagreb

Travelers can contact the Turkish Airlines Zagreb sales office for any sort of help with flight bookings, cancellations, or complex procedures. The office is easily reachable via the hotlines and in-person visits. Gather these contact details for quick connection to the team.

Turkish Airlines Zagreb Sales Ticketing Office AddressSlavonska avenija 6, 5th floor, 10000, Zagreb, Croatia
Turkish Airlines Hotline Number+385 1 4921 854 , +385 20 773 960 / Call Center: +385 1 777 6570
Turkish Airlines Fax Number+385 1 4921 853
Office Opening HoursMonday-Friday 09:00-17:00. / Closed at weekend and public holidays.
Emailzagsales@thy.com
Manage Bookinghttps://www.turkishairlines.com/en-int/flights/manage-booking/
Flight Statushttps://www.turkishairlines.com/en-int/flights/flight-status/

Map Location:

Manage Turkish Airlines Booking Online

Turkish Airlines has made it incredibly easy for travelers to handle their reservations without stepping out of the house. The “Manage Booking” tool allows you to change, cancel, and check in for your flight through the mobile app or the website.

Should you run into any trouble, contact the Turkish Airlines sales office for immediate solutions.

Canceling a Turkish Airlines Flight Online

The Turkish Airlines flight cancellation policy 2026 allows travelers to cancel their booking free of charge within 1 day of purchase, provided the flight is scheduled at least 1 week from the date of cancellation. Otherwise, cancellation charges will apply depending on the fare type.

Turkish Airlines Flight Change Policy 2026

Passengers can easily change their travel date, time, and destination on Turkish Airlines bookings via the official website or by contacting the sales office. The fees involved and the conditions that apply will vary based on the purchased ticket type.

Turkish Airlines Online Check-In Guide

Travelers can conveniently check in 24 hours before Turkish Airlines flight departures. This allows you to skip long lines at the airport and move faster. However, those with checked bags will still have to show up at the counter.

Turkish Airlines Zagreb Airport Sales Office Address and Location

Reach out to the Turkish Airlines Zagreb Airport Sales Office for assistance with terminal formalities. The team provides quick solutions and prevents any sort of disruption. The shared map will help you identify the right location, and the contact details will ensure quick access for emergencies.

Airport NameFranjo Tuđman International Airport Zagreb
(Zračna luka Franjo Tuđman Zagreb)
Turkish Airlines Zagreb Airport Ticketing Office AddressCroatia Airlines / Ul. Rudolfa Fizira 21, 10410, Velika Gorica, Zagreb
Airport Contact Number+38514562170 / 00 385 1 4562 008 / Call center: +385 1 777 6570
Fax Number+385 1 4562 008
Office Opening HoursMonday: 05:55 – 09:55 / 17:30 – 21:30
Tuesday: 05:55 – 09:55 / 17:30 – 21:30
Wednesday: 05:55 – 09:55 / 17:30 – 21:30
Thursday: 05:55 – 09:55 / 17:30 – 21:30
Friday: 05:55 – 09:55 / 17:30 – 21:30
Saturday: 05:55 – 09:55 / 17:30 – 21:30
Sunday: 05:55 – 09:55 / 17:30 – 21:30
Email zagstation@thy.com

Speak with Experts at the Turkish Airlines Head Office

Any travel issues or complications that are beyond the expertise of the sales office are forwarded to the Turkish Airlines head office. Hence, it is always better to have the headquarters contact details saved on your device.

Check the whereabouts of the Turkish Airlines Luanda sales office.

Get a complete rundown on the Turkish Airlines headquarters location and contact details.

Turkish Airlines Head Office AddressTurkish Airlines General Management Building, Ataturk Airport, Yesilkoy 34149 Istanbul Türkiye (Türk Hava Yolları Genel Müdürlük Binası, Atatürk Havalimanı, Yeşilköy 34149 İstanbul Türkiye)
Turkish Airlines Corporate HQ Phone Number +90 212 463 63 63
Fax Number+90 212 465 21 21
Office Opening HoursMonday – Friday: 08:00 AM – 05:00 PM / Saturday – Sunday: Closed
Emailinfo@thy.com
Official Websitehttps://www.turkishairlines.com/

Guide to Turkish Airlines’ Fleet

Turkish Airlines’ fleet is considered to be one of the most extensive lineups in the aviation industry. As of 2026, it has over 400 aircraft operating flights to global destinations. Travelers can speak with airline representatives to learn about seat layouts, cabin features, entertainment options, and more.

  • Airbus A300
    • Airbus A300B4
  • Airbus A310
    • Airbus A310-200
    • Airbus A310-300
  • Airbus A319
    • Airbus A319-100
  • Airbus A320
    • Airbus A320-200
  • Airbus A321
    • Airbus A321-100
    • Airbus A321-200
    • Airbus A321neo
  • Airbus A330
    • Airbus A330-200
    • Airbus A330-300
  • McDonnell Douglas MD-90
    • McDonnell Douglas MD-90
  • Airbus A340
    • Airbus A340-300
  • Airbus A350 XWB
    • Airbus A350-900
  • Boeing 737
    • Boeing 737-400
    • Boeing 737-500
    • Boeing 737-700
    • Boeing 737-800
    • Boeing 737-900ER
    • Boeing 737 MAX 8
    • Boeing 737 MAX 9
  • Boeing 777
    • Boeing 777-300ER
    • Boeing 777F
  • Boeing 787 Dreamliner
    • Boeing 787-9 Dreamliner
  • British Aerospace BAe 146 / Avro RJ
    • British Aerospace Avro RJ100
    • British Aerospace Avro RJ70
  • De Havilland Canada DHC-7 Dash 7
    • De Havilland Canada DHC-7-100
  • McDonnell Douglas DC-9
    • McDonnell Douglas DC-9-10
    • McDonnell Douglas DC-9-30
  • McDonnell Douglas DC-10
    • McDonnell Douglas DC-10-10
    • McDonnell Douglas DC-10-30
  • McDonnell Douglas MD-80
    • McDonnell Douglas MD-83

Travel Services Available at the Turkish Airlines Zagreb Sales Office

Consulting the Turkish Airlines sales office in Zagreb is the best way to seek travel assistance and solutions. The team can quickly assess your situation and offer prompt guidance to ensure you have a satisfactory experience.

Turkish Miles & SmilesFlight Ticket BookingBaggage Allowance
Turkish Do & CoFlight Ticket CancellationDuty Free Allowance
Turkish Airlines Mobile AppFlight Ticket ReschedulingSelf Service Kiosk Check-in
Turkish Airlines LoungesWeb / Online Check-inSeats Enquiries and Selection
Turkish Airlines Duty FreeAirport Counter Check-inAirport Transportation
Turkish Airlines CodeshareIn-Flight MealsAnimals and Pets

Frequently Asked Questions:

Does Turkish Airlines have an office in Croatia?

Yes, Turkish Airlines has set up a sales office in Croatia to provide travel support to local customers.

Can I get booking help by calling the Turkish Zagreb sales office in Croatia?

Yes, you can call the Turkish Airlines Zagreb sales office for booking support. The team can help with reservations, ticket changes, and other travel-related queries during office hours.

Can I cancel my Turkish Airlines flight without paying a fee?

Yes, free cancellation is available within 24 hours of booking as long as your departure is at least 7 days away. Cancellations beyond this window will attract charges depending on your ticket type.

What are the working hours of the Turkish Airlines sales office in Croatia?

The office opens during business hours, but the timings may vary on weekends and holidays. So, make sure to contact the staff directly for specific 

How long does it take to receive a refund from Turkish Airlines?

The processing time for refunds varies by payment method and fare type. Generally, refunds are credited back within 7 to 10 working days after the request is approved.

Is parking available near the Turkish Airlines sales office in Zagreb?

Yes, parking is available near the office. You may also want to check with the staff to make sure space is available when you arrive. Otherwise, you can take a taxi or a bus to the office.

What is the checked baggage allowance on Turkish Airlines?

Economy class passengers are typically allowed one checked bag of up to 23 kg on international routes. Business class passengers enjoy a higher allowance. 

Do I need to visit the Turkish Airlines sales office Zagreb in person?

No, a visit is not necessary. You can also contact the office by phone and get help with your travel questions without going there in person.

Can I select my seat in advance on Turkish Airlines?

Yes, Turkish Airlines allows passengers to choose their preferred seat at the time of booking or through the managed booking section. Some seat categories may come with an additional charge.

Can I make name corrections at the Turkish Airlines sales office Croatia?

Yes, the sales office assists with correcting spelling errors in line with the Turkish Airlines name correction policy. Make sure to contact the office ASAP.

Turkish Airlines Offices Other Locations