Aeromexico Chicago Office in United States

  •   10000 W O'Hare Ave, Chicago, IL 60666, United States
  •   +1 800 237 6639
  •   Open 24 hours
Chicago, USA

The Aeromexico Chicago office is located at 10000 W O’Hare Ave, Chicago, IL 60666. The location is situated in Chicago O’Hare International Airport. Travelers needing help with reservations and ticketing services can contact the help center. The office is available throughout the week. Reach out by phone or visit in person for tailor-made travel assistance. This page provides you with phone number and address details of the Aeromexico office, along with insights into the available services. Scroll down for a quick rundown.

Contact Number: +1 800 237 6639

Working Hours: Open 24 hours

Chicago Office Map Location:

Contact Details of Aeromexico Chicago Airport Office

Aeromexico handles departures and arrivals at Terminal 5 at Chicago O’Hare International Airport, with staff on hand to assist passengers efficiently.

Airport Code: ORD

Airport Address: 10000 W Balmoral Ave, Chicago, IL 60666, United States

Airport Contact Number: +18008326352

Aeromexico Corporate Office Headquarters Information

Aeromexico Headquarters, located at Aeromexico, 243 Paseo De La Reforma Colonia Cuauhtémoc Piso 26, Cuauhtemoc, Mexico City, 06500, Mexico, serves as the primary point of reference for resolving critical service concerns and formal complaints.

HQ Contact Number+52-55-91324000/+52 51334000
Corporate Office Fax Number+52-55-91324979
Head Office Email Addressamcomplaint@aeromexico.com
Working HoursMonday – Friday: 9 am -6 pm
Headquarters Official Website https://www.aeromexico.com/es-mx

Aircraft & Plane Types Offered by Aeromexico

Aeromexico’s aircraft lineup supports its international route network with modern equipment, including:

  • Boeing 737
    • Boeing 737-700
    • Boeing 737-800
    • Boeing 737 MAX 8
    • Boeing 737 MAX 9
  • Boeing 757
    • Boeing 757-200
  • Boeing 767
    • Boeing 767-200
    • Boeing 767-300
  • Boeing 777
    • Boeing 777-200
  • Boeing 787 Dreamliner
    • Boeing 787-8 Dreamliner
    • Boeing 787-9 Dreamliner
  • Douglas DC-8
    • Douglas DC-8-50
    • Douglas DC-8-60/70
  • McDonnell Douglas DC-9
    • McDonnell Douglas DC-9-10
    • McDonnell Douglas DC-9-30
  • McDonnell Douglas DC-10
    • McDonnell Douglas DC-10-10
    • McDonnell Douglas DC-10-30
  • McDonnell Douglas MD-80
    • McDonnell Douglas MD-82
    • McDonnell Douglas MD-83
    • McDonnell Douglas MD-87
    • McDonnell Douglas MD-88

The Aeromexico Chicago Office is Available to Help With Any Questions You May Have!

With a range of services available, the Aeromexico Office in Chicago helps passengers navigate their journey more efficiently.

Flight Ticket BookingAirport WifiSelf-Service Kiosk Check-in
Flight InformationIn-Flight EntertainmentVisa on Arrival
Animals and PetsSeats Enquiries and SelectionAirport Lounges
Flight Ticket CancellationIn-Flight WifiVisa Information
Meet and GreetAirport FacilitiesAirport Transfers
Duty-Free AllowanceGroup BookingBaggage Allowance
ClassicPlusConcierge ServicesUnaccompanied Minor
Airport Counter Check-inMissing LuggageReceipts and Refunds

The Aeromexico office in Chicago, United States, can help you sort out your travel plans and necessary requirements. Just contact the office using the given reach-out details and connect seamlessly with the airline representatives. In case of unexpected issues or travel urgency, make sure to contact the staff well in advance.

Frequently Asked Questions:

Where is the Aeromexico office located in Chicago?

The Aeromexico office in Chicago is located at 10000 W O’Hare Ave, Chicago, IL 60666. This reservation counter is at Chicago O’Hare International Airport. You can visit for travel & booking services.

When does the Aeromexico Chicago office open?

The Aeromexico reservation counter at Chicago O’Hare is available 24/7, 7 days a week. The hours may vary sometimes, so it is best to call the staff beforehand and confirm the timings.

What is the Aeromexico Chicago contact number?

The contact number for Aeromexico staff at the Chicago office is +1 800 237 6639. Call to connect with experts who can address your travel queries instantly over the phone.

Can I visit the office for ticket reservations?

Yes, you can visit the Aeromexico city office in Chicago to book a ticket and make necessary modifications as well. Visit during working hours and get complete travel assistance.

How can I cancel my Aeromexico ticket?

You can cancel your Aeromexico ticket through the “Manage Booking” section on the website or by contacting the Chicago office. Be ready to pay, as canceling a ticket levies a fee, which varies by fare type.

How do I change the date or time of my Aeromexico flight?

You can make changes to the flight date and time through the Aeromexico website or at its Chicago office. Ticket changes apply fees and fare difference, which vary depending on the selected cabin class.

Can I request a cabin upgrade from Aeromexico staff?

You can request a Clase Premier upgrade through the Aeromexico website, app, or at the Chicago O’Hare airport counter. Upgrading to a higher cabin involves a fee, which varies by route and date.

Does Aeromexico provide mobility and medical assistance to passengers?

Yes, Aeromexico does accommodate passengers with mobility, visual, or hearing needs at Chicago Airport. You should notify the airline at least 48 hours before departure so that all necessary arrangements can be confirmed.

What is Aeromexico’s baggage allowance for checked luggage?

The amount of checked baggage you can bring at the Chicago O’Hare airport depends on your ticket type and destinations. Economy lets you check one bag, but Clase Premier passengers and Club Premier members get more allowance

How early should I be at the airport for an Aeromexico flight?

You should arrive at the Chicago airport at least 2 hours before an Aeromexico domestic flight and 3 hours before an international flight. Cutting it close risks missing the check-in and baggage drop cutoff.

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