The Hainan Airlines Shanghai Office operates from Island A , Terminal 2, Shanghai Pudong International Airport / Counter 310, opposite Gate 5, Departure Hall, 3rd Floor, Terminal 2, Shanghai Hongqiao International Airport, offering accessible and dependable customer service.
Contact Number: 021-68355150 / 021-22380902
Hainan Airlines Shanghai Office Email: customer.care@hnair.com
Working Hours: 90 minutes before the departure of the first departing flight – the time when the last flight stops processing boarding passes
Hainan Airlines Shanghai Airport Office Ready to Help During Travel Days
Hainan Airlines functions out of Terminal 2 at Shanghai Pudong International Airport, offering direct access to staff for quick help and solutions.
Airport Code: SHA
Airport Address: 4RV5+P8J, Yingbin Expy, Pudong, Shanghai, China
Airport Contact Number: +862196990
Map:
Contact Information of Hainan Airlines Corporate Office Headquarters
Hainan Airlines Headquarters, located at Comprehensive Office Building No.21, Hainan Airlines Haikou Meilan Base, No.9, Meilan Airport Road, Meilan District, Haikou City, Hainan Province, China (中国海南省海口市美兰区美兰机场路9号海南航空海口美兰基地21号综合办公楼), acts as the central point for handling escalated requests, complex queries, and customer complaints.
| Corporate HQ Phone Number | +86 898 6673 9961, +86 898 9533 9, +86-898-69965999 (International rates apply) |
| Corporate Office Fax Number | (86-898) 65802996 / +86 898 6673 9960 |
| Head Office Opening Hours | 8:30-12:30 am and 13:30-17:30 pm on working days |
| presidentmailbox@hnair.com | |
| HQ Official Website | https://www.hainanairlines.com |
Learning About Hainan Airlines Aircraft and Services
The fleet comprises a range of modern aircraft that support Hainan Airlines flights across multiple international routes, including:
- Airbus A319
- Airbus A319-100
- Airbus A320
- Airbus A320neo
- Airbus A321
- Airbus A321neo
- Airbus A330
- Airbus A330-200
- Airbus A330-300
- Airbus A330-900
- Airbus A340
- Airbus A340-600
- Airbus A350 XWB
- Airbus A350-900
- Boeing 737
- Boeing 737-300
- Boeing 737-400
- Boeing 737-700
- Boeing 737-800
- Boeing 737 MAX 8
- Boeing 767
- Boeing 767-300
- Boeing 787 Dreamliner
- Boeing 787-8 Dreamliner
- Boeing 787-9 Dreamliner
- Dornier Do-328
- Dornier 328JET-300
Hainan Airlines Shanghai Office Addresses Complete Range of Travel Needs
To ensure a smoother journey, passengers can contact the Hainan Airlines Office in Shanghai for a range of travel-related services.
| Immigration Services | Seats Enquiries and Selection |
| Flight Ticket Booking | Corporate Rewards Program |
| Flight Ticket Rescheduling | Airport Counter Check-in |
| Flight/Visa Info | Delayed Flights |
| Flight Information | Immigration Services |
| In-Flight Wifi | Airport Facilities |
| Baggage Allowance | Receipts and Refunds |
| Flight Ticket Cancellation | Visa on Arrival |
| In-Flight Entertainment | Airport Facilities |
| Missing Luggage | Web / Mobile App Check-in |
Hainan Airlines Offices Other Locations
- Hainan Airlines Belgrade Office in Serbia
- Hainan Airlines Xiamen Office in China
- Hainan Airlines Paris Office in France
- Hainan Airlines Zhuhai Office in China
- Hainan Airlines Manchester Office in United Kingdom
- Hainan Airlines Mexico City Office in Mexico
- Hainan Airlines Sapporo Office in Japan
- Hainan Airlines Melbourne Office in Australia
- Hainan Airlines Guangzhou Office in China
- Hainan Airlines Tel Aviv Office in Israel
- Hainan Airlines Vienna Office in Austria
- Hainan Airlines Ho Chi Minh City Office in Vietnam
- Hainan Airlines Yichun Office in China
- Contact List of the Hainan Airlines Headquarters in Haikou
- Hainan Airlines Beijing Office in China
- Hainan Airlines Hong Kong Office
- Hainan Airlines Chiang Mai Office in Thailand
- Hainan Airlines Ürümqi Office in China
- Hainan Airlines Shijiazhuang Office in China
- Hainan Airlines Kuala Lumpur Sales Office in Malaysia
- Hainan Airlines Irkutsk Office in Russia
- Hainan Airlines Osaka Office in Japan
- Hainan Airlines Vancouver Office in Canada
- Hainan Airlines Taiyuan Office in China
- Hainan Airlines Madrid Office in Spain
- Hainan Airlines Brussels Office in Belgium
- Hainan Airlines Hangzhou Office in China
- Hainan Airlines Boston Office in United States
- Hainan Airlines Seattle Office in United States
- Hainan Airlines Chongqing Office in China