The Air China Sanya Office operates from West Office Area of Phoenix Waterside Gloria Resort, No.555 East of the River Road, Sanya City, Hainan Province, offering accessible and dependable customer service.
Contact Number: 0898-88898370
Working Hours: Everyday- 24 Hrs
Air China Sanya Airport Office Information
Air China functions out of Terminal 1 (T1) at Sanya Phoenix International Airport, offering direct access to staff for quick help and solutions.
| Airport Code | SYX |
| Airport Address | 8C37+F3M, Fenghuangzhen, Tian Ya Qu, Sanya, Hainan, China, 572000 |
| Airport Contact Number | 0898-88898370 |
| Airport Working Hours | Everyday- 24 Hrs |
Map:
Air China Corporate Office: Everything You Need to Know Before You Fly
Air China Headquarters, located at No. 30, Tianzhu Road, Tianzhu Airport Economic Development Zone (Tianzhu Airport Industrial Zone), Shunyi District, Beijing 101312, China (中国北京市顺义区天竹机场经济开发区（天竹机场工业区）天竹路30号，邮编：101312), acts as the central point for handling escalated requests, complex queries, and customer complaints.
| Air China Corporate HQ Phone Number | 4008 100 999 /+86 10 6146 1049 |
| Corporate Office Opening Hours | Monday-Sunday: 9am-6pm |
| Air China Main Office Email Address | customer_relations@airchina.com |
| Headquarters Official Website | www.airchina.com.cn |
Understanding Air China Fleet Operating Various Routes
The fleet comprises a range of modern aircraft that support Air China flights across multiple international routes, including:
| Airbus A319-100 | Boeing 737-800 |
| Airbus A320-200 (Deliveries from 2014) | Boeing 747-400 |
| Airbus A320neo (Deliveries until 2020) | Boeing 747-8I |
| Airbus A321-200 | Boeing 777-200 |
| Airbus A330-200 | Boeing 777-300ER |
| Airbus A330-300 | Boeing 787-9 (Deliveries from May 2016) |
| Airbus A350-900 | Comac C919 (to be announced) |
| Boeing 737-700 |
Travel Services Available Through the Air China Sanya Office in China
To ensure a smoother journey, passengers can contact the Air China Office in Sanya for a range of travel-related services.
| Unaccompanied Minor | Flight Ticket Booking | Baggage Allowance |
| Air China Holidays | Flight Ticket Cancellation | Duty Free Allowance |
| Air China Duty Free | Flight Ticket Rescheduling | Self Service Kiosk Check-in |
| Air China Lounges | Web / Online Check-in | Concierge Services |
| Air China Mobile App | Airport Counter Check-in | Airport Transportation |
| Air China Codeshare | In-Flight Meals | Animals and Pets |
Air China Offices Other Locations
- Air China Los Angeles Sales Office in USA
- Air China Budapest Office in Hungary
- Air China Lhasa Office in China
- Air China Ordos Office in China
- Air China Yulin Office in China
- Air China Manzhouli Office in China
- Air China Yuncheng Office in China
- Air China Hohhot Office in China
- Air China Haikou Office in China
- Air China Madrid Office in Spain
- Air China Ürümqi Office in China
- Air China Mianyang Office in China
- Air China Singapore Sales Office
- Air China Wuhan Office in China
- Air China Tongliao Office in China
- Air China Naha Office in Japan
- Air China Xichang Office in China
- Air China Bucharest Office in Romania
- Air China Yangon Office in Myanmar
- Air China Tonghua Office in China
- Air China Lijiang Office in China
- Air China Ulanhot Office in China
- Air China Chengdu Office in China
- Air China Shizuoka Office in Japan
- Air China Yinchuan Office in China
- Air China Warsaw Office in Poland
- Air China Munich Office in Germany
- Air China Aksu Office in China
- Air China Istanbul Sales Office in Turkey
- Air China Taipei Office in Taiwan