The Air China Lanzhou Office operates from 18th floor, Gansu cultural building, No. 638, Donggang West Road, Lanzhou,, offering accessible and dependable customer service.
Contact Number: 0931-8792902
Working Hours: Everyday- 24 Hrs
Air China Lanzhou Airport Office Information
Air China functions out of Terminal 2 (Mainly) at Lanzhou Zhongchuan Airport, offering direct access to staff for quick help and solutions.
| Airport Code | LHW |
| Airport Address | GJ8C+222, Yong Deng Xian, Lanzhou, Gansu, China, 730087 |
| Airport Contact Number | +869318168913 |
| Airport Working Hours | Everyday- 24 Hrs |
Map:
Air China Corporate Office: Everything You Need to Know Before You Fly
Air China Headquarters, located at No. 30, Tianzhu Road, Tianzhu Airport Economic Development Zone (Tianzhu Airport Industrial Zone), Shunyi District, Beijing 101312, China (中国北京市顺义区天竹机场经济开发区（天竹机场工业区）天竹路30号，邮编：101312), acts as the central point for handling escalated requests, complex queries, and customer complaints.
| Air China Corporate HQ Phone Number | 4008 100 999 /+86 10 6146 1049 |
| Corporate Office Opening Hours | Monday-Sunday: 9am-6pm |
| Air China Main Office Email Address | customer_relations@airchina.com |
| Headquarters Official Website | www.airchina.com.cn |
Understanding Air China Fleet Operating Various Routes
The fleet comprises a range of modern aircraft that support Air China flights across multiple international routes, including:
| Airbus A319-100 | Boeing 737-800 |
| Airbus A320-200 (Deliveries from 2014) | Boeing 747-400 |
| Airbus A320neo (Deliveries until 2020) | Boeing 747-8I |
| Airbus A321-200 | Boeing 777-200 |
| Airbus A330-200 | Boeing 777-300ER |
| Airbus A330-300 | Boeing 787-9 (Deliveries from May 2016) |
| Airbus A350-900 | Comac C919 (to be announced) |
| Boeing 737-700 |
Travel Services Available Through the Air China Lanzhou Office in China
To ensure a smoother journey, passengers can contact the Air China Office in Lanzhou for a range of travel-related services.
| Unaccompanied Minor | Flight Ticket Booking | Baggage Allowance |
| Air China Holidays | Flight Ticket Cancellation | Duty Free Allowance |
| Air China Duty Free | Flight Ticket Rescheduling | Self Service Kiosk Check-in |
| Air China Lounges | Web / Online Check-in | Concierge Services |
| Air China Mobile App | Airport Counter Check-in | Airport Transportation |
| Air China Codeshare | In-Flight Meals | Animals and Pets |
Air China Offices Other Locations
- Air China Dalian Office in China
- Air China Istanbul Sales Office in Turkey
- Air China Johannesburg Sales Office in South Africa
- Air China Korla Office in China
- Air China Hong Kong Sales Office
- Air China Berlin Office in Germany
- Air China Busan Office in South Korea
- Air China Qamdo Office in China
- Air China Hohhot Office in China
- Air China Irkutsk Office in Russia
- Air China Changchun Office in China
- Air China Zhengzhou Office in China
- Air China Washington D.C. Office in United States
- Air China Aksu Office in China
- Air China Bangkok Sales Office in Thailand
- Air China Astana Sales Office in Kazakhstan
- Air China Nanchang Office in China
- Air China Changzhi Office in China
- Air China Jakarta Office in Indonesia
- Air China Taipei Office in Taiwan
- Air China Taiyuan Office in China
- Air China Jingdezhen Office in China
- Air China Shenyang Office in China
- Air China Riyadh Office in Saudi Arabia
- Air China Daocheng Office in China
- Air China Jinghong Office in China
- Air China Colombo Office in Sri Lanka
- Air China Dhaka Office in Bangladesh
- Air China Hulunbuir Office in China
- Air China Hong Kong Office